All about you

Your Rights

If you have a concern with the service provided, please raise it with the consulting psychologist as we take suggestions, concerns and complaints seriously.
However should you require more assistance and information, this may be obtained from the Psychology Board of Australia or the Victorian Health Services Commissioner.

Confidentiality

Your information is protected by law.
There are a few exceptional circumstances where we may need to disclose your information, such as

How to access our services

If you cannot attend your appointment or wish to reschedule please let us know as soon as possible. A cancellation fee may apply for appointments missed without notice, or cancelled on the day of the appointment.